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Privacy Policy

Welcome to jokoedu.com. Please read our Privacy Policy carefully. This Privacy Policy applies when you visit and surf jokoedu.com (the “jokoedu.com”) regardless of whether you purchase products, when you register with jokoedu.com, and when you use our services. If you have not already done so, please also read the General Terms and Conditions of Use of jokoedu.com, which contain important information on the security systems used by jokoedu.com. By using jokoedu.com, you accept the practices described in this Privacy Policy. If you do not accept the practices described in this Privacy Policy, please do not use jokoedu.com.

The users of jokoedu.com are referred to herein as “user,” “you,” “your.”

1. OUR POLICY

Joko Edu respect our users’ right to be informed about the collection and processing of their personal information. We will collect and process your information only in the manner and for the purposes described in this Privacy Policy. Further, we will use anonymous aggregate information whenever possible.

This Privacy Policy is intended to provide you with important information regarding our privacy practices. Should you have any questions regarding our privacy practices or this Privacy Policy, please contact us.

2. WHAT TYPE OF INFORMATION DO WE COLLECT FROM YOU AND HOW WE COLLECT IT

The information we collect from you when you use jokoedu.com may be (i) personal information, which is information that personally identifies you, or (ii) aggregate information, which does not personally identify a user, but rather pertains to your use of the web site and your account activity (for example, number and times of logins, most frequently visited pages, IP addresses, etc.).

The types of information we collect include the following:

Information you provide us. When you enter information on jokoedu.com by registering for My Account, subscribing to our newsletter, making a purchase or contacting us, for example, you give us access to certain personal information, which may include your name, email address, address, credit card information, and phone number.

Information we collect automatically. We automatically collect some information from the devices you use to access jokoedu.com and to perform activities in the My Account section of jokoedu.com, such as device type, location information, IP address, webpage traffic, and access time. Automatic means of data collection include the use of cookies.

Cookies

jokoedu.com uses various types of cookies and similar technologies. A cookie is a small file that is sent to the browser and saved on your device when you visit a website like jokoedu.com. While cookies do not contain intelligible information, they allow us to link a user to the personal information provided by such user through jokoedu.com. jokoedu.com uses analytical cookies, installed by Joko Edu, primarily to personalize your navigation experience by remembering your preferences with respect to services provided and products purchased through jokoedu.com (for example, the IP address, the language and currency you set). We disseminate cookies in connection with functions such as browsing the catalogue, purchasing products online and supplying “My Account” services. Joko Edu treat the results of these analyses anonymously. jokoedu.com also uses third party marketing and profiling cookies, which are aimed at creating user-related profiles in order to send commercial messages that meet the preferences shown during web site visits or to provide you with our commercial offers on affiliated websites (retargeting). Joko Edu do not have control over the information provided through third party cookies and we do not have access to this data. This information is entirely controlled by third parties as described in their respective privacy policies. As you may know, each Internet browser allows the deletion of cookies after each session and your Internet browser contains instructions on how to do so. Please access the instructions on your Internet browser if you wish to delete cookies.

Your acceptance of our automatic collection of information and the use of cookies is necessary to take advantage of many features and services offered by jokoedu.com, including the purchase of products. If you set your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered by jokoedu.com (for example, your computer may not be able to display the image of the product you are in the process of purchasing).

Third parties that provide content or services through jokoedu.com, such as social media features, may obtain aggregate information about your browsing activities, but such information does not include personally identifiable information. However, certain processing activities that combine aggregate information with other information in possession of such third parties could result in the identification of users.

Information we receive from other sources.Joko Edu may collect information from third parties to whom you have provided your information and given consent to such third parties’ sale, rental or transfer of such information (for example, through social media sites); we may also integrate the information we collect with publicly available information.

3. WHO PROCESSES YOUR PERSONAL INFORMATION AND TO WHOM IT IS DISCLOSED

We may share your information with companies affiliated with Joko Edu , their licensees and joint venture partners, affiliated companies may be located outside Nigeria. In the event there is a change in the corporate structure of Joko Edu including, without limitation, by merger, consolidation, sale, liquidation, or transfer of substantial assets, or Joko Edu , as applicable, may, in their sole discretion, transfer, sell or assign personal data collected on and through jokoedu.com, including, without limitation, personally identifiable information and aggregate information concerning users and customers, to one or more affiliated or unaffiliated third parties through such transaction.

Joko Edu has appointed certain entities that will process personal information of users and customers of jokoedu.com for purposes such as providing IT services, logistics services, product shipping, payment services, customer support or marketing services. These data processors may only use your information in accordance with this Privacy Policy, and disclosure will not exceed the purpose for which your information was collected and processed.

Third parties who provide these services have been appropriately selected and have only been authorized to use the information disclosed to them to perform their duties and for no other purpose. The above-mentioned data processors have been chosen by Joko Edu because of their experience in processing personal data, their sufficient guarantees with respect to compliance with applicable laws and regulations, including the Italian Data Protection Code (Legislative Decree no. 196 of 30 June 2003) as well as the technical security measures adopted by them in connection with the processing of personal data. In processing personal information of the users of jokoedu.com, our processors will act only in accordance with instructions provided by  Joko Edu . We regularly verify that our processors comply with our instructions and that they provide sufficient guarantees with respect to their compliance with applicable laws and regulations.

In addition, your personal information may be disclosed to third parties in order to (1) comply with applicable laws, (2) respond to governmental and judiciary inquiries, (3) comply with valid legal processes, and (4) protect the rights and/or property of  Joko Edu (e.g. defense of legal claims or for fraud prevention purposes).

Your personal information will not be transferred to any countries outside Nigeria if such countries do not provide for an adequate level of privacy protection. Should such transfer be necessary in order to supply services to you or fulfill purchase orders, Joko Edu will enter into agreements with third parties to ensure that they implement measures to safeguard users’ information, in accordance with applicable laws and regulations.

4. HOW WE USE PERSONAL INFORMATION AND FOR WHAT PURPOSES

Your personal information is collected and processed by Joko Edu for purposes related to your use of jokoedu.com and the provision of services to you through jokoedu.com, including to enable you to engage in the purchase of products.

Specifically, your personal information may be used, among others, for the following purposes:

PURCHASING: When you complete checkout procedures to purchase products sold on jokoedu.com, we collect your personal information (for example, name, e-mail address, mailing address, credit card numbers, and telephone number) for the purpose of selling the products ordered by you and managing your payment, including anti-fraud control when paying by credit/debit card;

CUSTOMER ASSISTANCE: When you request Customer care assistance, we collect your personal information (for example, your first and last name, email address and password) to provide you with Customer care relevant to jokoedu.com and to the purchase of products on jokoedu.com;

SERVICE REGISTRATION: When you register with jokoedu.com, we collect your personal information (for example, your name, e-mail address) through the relevant registration form (My Account), in order to provide you with services in reserved access areas of jokoedu.com and to send you our Newsletter, when you have subscribed for it;

MARKETING: We use your email address, phone number and mailing address to send commercial communications through various channels, both electronic (email, text messages) and traditional (snail mail, telephone);

PROFILING: We may use your information to send commercial offers that match your interests (for example, through the use of third party cookies), for profiling purposes and in order to improve your user experience.

Joko Edu may have access to third parties’ personal information which is directly disclosed by their users to Joko Edu , for instance when the user buys a product to be sent to a friend, when the user who pays for a product is different from the recipient of such product, or when a user wishes to recommend to a friend a service provided through jokoedu.com or a particular product posted on jokoedu.com. When disclosing information concerning a third party to Joko Edu , you guarantee that you have obtained the consent of such individuals in advance and have informed them about this Privacy Policy.

Your personal information is generally processed by electronic means, however, in certain circumstances, paper-based means may be used, for example, for processing related to fraud prevention purposes. Your personal information is stored in a way which allows Joko Edu to identify you for the time necessary to carry out the purposes for which such information is collected and processed.

5. WHAT HAPPENS IF YOU DO NOT DISCLOSE YOUR PERSONAL INFORMATION

The personal information we request you to provide to Joko Edu, including your e-mail address, your address, your credit/debit card number, and your telephone number, is necessary to process your purchase order for products on jokoedu.com, to supply other services provided on jokoedu.com, or to carry out our obligations arising out of applicable laws and regulations.

Your refusal to provide certain information to Joko Edu may prevent Joko Edu from processing your purchase order or from providing other services through jokoedu.com, such as Customer cares, sending our Newsletter, accessing the Wish List, recommending a product to a friend.

The disclosure of your information to Joko Edu may be mandatory or optional. Disclosure is mandatory when needed to process purchase orders or provide requested services on jokoedu.com. We will inform you if the information we ask you to provide is necessary or optional by marking with an asterisk (*) the information that is required. Your failure to disclose optional information will not entail any disadvantage to you, except to the extent that we may not be able to offer you some of our optional, personalized features of jokoedu.com.

6. WHERE IS YOUR INFORMATION STORED

Your information will be collected and stored on servers located in The United State. By providing us with your information you consent to its use and processing in the US for the same purposes, regardless of the country from which you access the web site.

7. CHILDREN’S RIGHTS

While jokoedu.com does not sell products or services for purchase by children, we may sell children’s products or services for purchase by adults. If you are under 18, you may use jokoedu.com only with the involvement of a parent or guardian. In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), jokoedu.com does not knowingly collect, solicit or use personal information of children under the age of 13 provided without parental consent, and jokoedu.com will delete any such information should we become aware that a user under the age of 13 has registered without verifiable parental consent. Therefore, if you are not 18 years or older, you are not authorized to use our Site.

8. WHAT INFORMATION IS COLLECTED FROM OR SHARED WITH SOCIAL MEDIA SITES

When accessing jokoedu.com through a third party social media site and/or application, you consent to  Joko Edu’s access to some of your information from your social media account, such as your name, email address, profile picture, location, friend list, posts and likes. Furthermore, additional non-personally identifiable information may be transferred to us when interacting with a social media site, for example information regarding content viewed through the third party social media site.

Some of the services offered on jokoedu.com are integrated with social sharing features, through which you may share some of your activities on the website or “like” certain products through your social media accounts. Depending on your settings on your social media accounts, these activities may show up on your profile and be visible to your friends/followers and/or the public. Please refer to the privacy policies of the relevant social media sites for information concerning their collection and processing of information.

9. MOBILE/APP TERMS AND CONDITIONS

Please refer to the principles stated in this Privacy Policy when accessing the mobile version of jokoedu.com or its mobile application. You will find this Privacy Policy directly on the mobile version of the site you are visiting. If you have any questions regarding these privacy practices and the related Privacy Policy, please contact us.

10. SECURITY MEASURES

We have adopted security measures to protect information data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access and against other unlawful forms of data processing, as provided in our Privacy Policy. We restrict access to information only to employees, contractors and agents that need to process information for the purposes set forth herein. Nevertheless, neither  nor Joko Edu can guarantee that the security measures adopted for the protection of jokoedu.com and the transmission of data and information through jokoedu.com will prevent or exclude any risk of unauthorized access to or loss of data; any transmission of information is at your own risk. It is advisable that your computer be equipped with software devices for the protection of network data transmission and receipt (such as, updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, firewalls and anti-spam filtering).

When processing your credit card information in connection with the purchase of products on jokoedu.com, we comply with PCI DSS standards.

11. OPT OUT

You may unsubscribe from any marketing communications by clicking on the “Unsubscribe” button included in all of our marketing communications or by contacting us.

12. YOUR RIGHT TO ACCESS PERSONAL DATA AND FURTHER RIGHTS

You are entitled to obtain, at any time, confirmation from Joko Edu as to whether or not your information is being processed, and the communication of any such data in an intelligible form. Moreover, you are entitled to receive from  Joko Edu information on the source from which we received your personal information; the purposes and means of processing; information regarding the data controller and the data processors and the names and categories of third parties to whom your personal information may be disclosed or who may access your personal information. Please contact us.

You are entitled to request at any time that Joko Edu update, rectify, integrate or delete your personal information, provided retention is not required by law. Please report any changes to your personal information, in order to ensure that it is always accurate and up-to-date, or exercise your other rights discussed above by contacting us. Some of your personal information may need to be retained by Joko Edu as required by law or for recordkeeping purposes. Please note that by withdrawing consent to our use of some of your information you may no longer be able to access certain services offered on jokoedu.com.

13. LINKS TO OTHER WEBSITES

The jokoedu.com may provide hyperlinks to third party websites (the “Third Party Websites”). Neither  nor Joko Edu operates, controls, endorses or guarantees any Third Party Websites. You agree that Joko Edu is not responsible for any content, services and/or products provided by any Third Party Website, and that Joko Edu is not responsible for any practice followed by such Third Party Website with respect to the collection and processing of personal information of their users. Joko Edu provide hyperlinks to Third Party Websites only for the convenience of our users. By providing hyperlinks to Third Party Websites, Joko Edu does not recommend that users access such Third Party Websites.

Our Privacy Policy and other policies on jokoedu.com do not apply to any Third Party Website. When you access any Third Party Website through a hyperlink posted on jokoedu.com, please carefully read the Privacy Policy and other policies of such Third Party Website.

You agree that your use of any Third Party Website is at your sole risk and without warranties of any kind by, Joko Edu expressed, implied or otherwise, including, but not limited to, warranties of title, fitness for a particular purpose, merchantability or non infringement and under no circumstances is,Joko Edu liable for damages arising from any transaction between you and any third party website or for any information appearing on Third Party Websites.

14. CONTACTS

If you wish to receive further information regarding our privacy practices, please contact us.

15. ACCESSIBILITY ISSUES

Although we have done our best to make jokoedu.com fully accessible to all users, if you have any problems with or questions about accessibility, please do not hesitate to contact us.

16. GOVERNING LAW

The processing of personal data by Joko Edu will be conducted in compliance with applicable Nigerian laws, any claims or complaints must be filed in Lagos, Nigeria. The Nigerian Personal Data Protection Code guarantees that the processing of your personal data will be carried out in compliance with the fundamental rights and freedoms of individuals and their dignity, with particular reference to confidentiality, personal identity and the right to personal data protection.

17. MODIFICATION AND UPDATING

Joko Edu may amend or update from time to time all or any part of this Privacy Policy, whether or not required by a change in the applicable laws and regulations. Our users will be notified of any amendment to or update of our Privacy Policy on our homepage. If you have provided your email address when registering the My Account service, subscribing to our Newsletter, making a purchase or contacting Customer care , we will notify you via email if material changes are made to this Privacy Policy. All amendments and updates will become effective upon publication on this section of jokoedu.com. You should regularly access this section of jokoedu.com in order to review the most recent and updated version of our Privacy Policy.

This Privacy Policy is effective as of September 2017.

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